Organizational Change Management
What we do
- Change Strategy & Governance
- Change Readiness
- Competence Development
- Communication & Engagement
Our OCM Services
Our OCM Approach
Case in point
Bridging business and people along the change journey
Change Strategy & Governance Structure
With great change comes great responsibility.
If you want to ensure sustainable and successful change, it is crucial to rethink existing governance structures and to effectively manage your people – they should be the primary focus of any change initiative.
We support you from day one by designing a change strategy that accounts for your teams’ specific needs, aligns with your corporate purpose, captures your specific business necessities and creates a clear ownership structure.
By establishing a strong governance network that will oversee all change-related activities, we’ll support you in promoting internal clarity, effective communication and accountability amongst teams involved in change. This governance network will ensure a smooth transition across all organizational levels.
Stakeholder Mapping & Engagement
Each change is unique. There is no magic formula for implementing change management and no such one-size-fits-all change approach.
Our team will support you in kicking off your internal alignment and empower your organization to achieve results, taking into consideration your specific needs. We support you in promoting the right culture for change, overcoming structural challenges and transforming ways of working.
By designing a comprehensive stakeholder map, we’ll promote clarity amongst stakeholder groups. As we get familiar with the specific needs of affected stakeholders, we anticipate potential change resistance and design a strategy to take them on the journey from understanding to adoption.
With cross-functional thinking and visionary leadership, your efforts are set to pay off.
Change Impact Analysis
Based on extensive experience and proven frameworks, we will help assess the true impact of your business transformation – on people, processes, technology and across all functional areas.
This process is done by conducting an extensive and standardized analysis that highlights the most critical business changes and the most impacted users. This analytical process ensures appropriate focus and feeds into subsequent business readiness plans that help tailor the right approach for your business transformation.
This assessment step is what will allow you to appropriately plan not only change, but all deployment activities – and, most importantly, to drive them toward success.
Change Indicators & Analytics
To keep people onboard with your change initiative, you need data, metrics, and dashboards that are accurate, relevant and engaging.
We design and provide OCM reporting that supports you in keeping track of your initiatives and drives accountability. These resources allow you to analyze past efforts, set benchmarks, define forecasts and monitor your progress.
We will bring all the key measures into the discussion in order to track and monitor progress – including powerful “soft” and “hard” indicators designed for your change journey. Detailed insights will help validate upcoming decisions based on real data and the context.
An in-depth analysis of these operational metrics will be key in developing adoption tactics that will drive your business transformation to success in the long run.
Competence Development & Learning
Change can be an enormous disruption.
Those who enjoyed the former environment are likely to resist change efforts, creating some difficulties along the transformation process. The only way around this is by creating a learner-centric approach from day one.
If you handle change by combining it with a seamless learning process that accounts for your people’s needs, you’ll be able to identify and avoid potential team-related roadblocks early on.
We support you in this process by identifying any skill gaps and designing custom-fit paths for individual competence development. Not only will these learning journeys help your team embrace new digital solutions, processes, and environments successfully, they will also allow your talents to grow along with the change.
Making use of our extensive experience, we will create a 360º learning experience that encourages lifelong learning, promotes knowledge retention and ensures a smooth transition.
Change management can’t meet its full potential without a sound communication plan – resistance arises when there is a lack of understanding about where the organization is headed towards.
Promoting transparent communication that is closely aligned to your strategic goals will drive engagement and a successful change.
With a tailored communication strategy, our team ensures the transformation is fully and clearly communicated. We make sure each and every individual understands the importance of change and how their work fits into the larger picture in order to increase adherence to new ways of working.
With this common narrative, we deliver effective messaging and promote the success of your change initiatives.
Our latest thinking
Managing Consultant | Change Management & Competence Development Lead