Delivery & Support
What we do
You can count on us to make sure you are not scrambling from Dev to Quality, and Quality to Production.
Areas we have been supporting clients include:
- Solution Build Approach, Planning and Management
- Solution Build & Test Organization Setup
- Functional & Technical Specification Review
- Development Factory Performance & Custom Code Review
- Tooling on SAP Solution Manager, Jira & Confluence
- Application Run Support (SAP ECC, EWM, TrackWise, DMS, MES, and more)
Our Digital Solution Delivery & Support Services span across the complete application implementation lifecycle, including:
- Solution Build, Test, Deployment & Hypercare
- Run Support
1. Solution Build, Test, Deployment & Hypercare
Avoras’ systems integration experts help companies to manage the inherent complexity of technology and master business challenges through technical integration. We offer comprehensive solutions or individual services. With our consulting and implementation services, we help companies to optimize the management of their technical structures and portfolio of technological assets.
2. Run Support
The modern information technology landscape is more complex than ever. In addition, IT maintenance costs continue to rise. Avoras’ Run Support experts help organizations address these challenges to increase application performance and drive better business outcomes. We provide a flexible structure to enable organizations align their application management services (AMS) with their IT and business goals. Avoras offers a comprehensive portfolio of industry-leading services including digital technologies, enterprise resource planning, information management and systems integration.
Case in point
Keeping the lights on
in midst of a global pandemic
As the world went into apocalyptic shut-down, one of our clients in Europe reached out to us with an emergency: their regional application support partner had dropped the mandate from one day to another.
Within less than four weeks, we set up a low-cost entity on the same timezone and deployed a team of six senior support specialists covering SAP core modules as well as adjacent third-party applications.
On the basis of Qlik, we introduced a data-driven approach to Run Support Tracking, and started to gradually revise and update governance, system documentation and SOPs.
SAP Modules & Architecture Expertise
We don’t only speak your business language, we also understand the intricacies and complexities of the SAP modules and architecture, whether on S/4HANA or ECC. Especially during enterprise architecture discussions, you need seasoned experts who are able to bridge between business and technology.
With regards to technical SAP skills, we have been a trusted partner providing an extended workbench of experienced, yet hands-on consultants for SAP MM, SAP SD, SAP PP, SAP QM, SAP FI, SAP CO, as well as specific industry solutions, such as IS-R, IS-U, among others.
Focused Build for SAP Solution Manager
SAP Solution Manager (SolMan) – Focused Build is a powerful tool from SAP to manage requirements-to-deploy processes in large, agile projects. However, like with any other solution, if the tool is not implemented and executed in the way that it is intended to, it can pose major challenges to the smooth delivery of your project.
Having worked with Focused Build for SAP SolMan, and experienced some of the mishaps and errors in implementation and execution, we help you navigate its complexity, and bring your methodology together with scalable agile solution build approaches on the basis of SolMan. Learn more about our recommendations in our blog.
Its flexibility and modularity have made Salesforce become synonymous with CRM. Its numerous analytics and reporting features are an important growth driver many companies rely on today. We may be newcomers to the Salesforce CRM space, but we truly understand the intricacies and dependencies of integrating the Salesforce cloud platform with SAP-based Order Management, to ensure you capture the right data and bring more real-time intelligence to your decision-making.
Veeva Vault has become the Go-To standard for content management for Pharma and Life Sciences industries. Companies are looking to gain efficiency by streamlining the workflow of documents across regions and departments while ensuring compliance. In addition to possessing the required functional knowledge, our team is experienced in managing the implementation of Veeva Vault, especially in the quality and regulatory areas. We can help you set up and run your Veeva Vault implementation project, considering the challenges of implementing a fast-evolving cloud solution. Also, more often than not creating a single source of truth requires dealing with advanced tools for document de-duplication and migration. We can advise you on how to set up your agile teams and we have experience with scope definition, backlog creation and grooming, data migration, testing and deployment approaches.
Workday has mustered itself towards a Gartner Top Quadrant player in the Human Resources Domain. We understand how to successfully drive the implementation of enterprise cloud solutions for human resources management using a scalable agile delivery method, and often support such initiatives with very hands-on Project Management skills.
Our latest thinking
Director Avoras Germany